In this session, Michel will discuss:

• The main traffic channels that truly move the needle
• What actually converts visitors (hint: it’s not just “more leads”)
• How to align usability, messaging, and strategy into one clear system

If you care about conversion, clarity, and real growth — this is worth the watch. To schedule a 30 min FREE consultation with Michel to create your own marketing strategy, email her at michel@cuecamp.com.

Watch the Webinar Recording:

View Slides:

The post Traffic to Customers, A Marketing Strategy That Converts (Webinar Recording) appeared first on CueCamp.

It’s important to know the fundamentals of Google’s search ranking system before we get into the strategies. At its most basic, Google searches the web for all the different pages available, then picks the ones it thinks best fit the particular search being asked. When it does this, it tries to evaluate not just the content of the page but also the reasons why that content might be a good fit. Five different “conversational” factors guide this evaluation. The first is relevance: Does the content match the searching user’s intent? Next is quality: Is the content informative, engaging, and well-structured? Then comes authority: How credible is the site? Often, this is determined by how many other trustworthy sites link to it. After that comes user experience: Is the site easy to use, mobile-friendly, and fast? And finally, what about engagement metrics: Are users interacting with this site in a way that suggests it’s a good fit for what they’re searching for? Focusing on these factors can give your site a better shot at showing up higher in Google search results.

How to Outrank Competitors: An SEO Primer

At the core of a prosperous digital marketing strategy, there must be Search Engine Optimization, or SEO. This is primer SEO for you:

1. Research Your Keywords: Unearth the search terms your ideal customers are using and blend them seamlessly into your content.
2. On-Page SEO: Dial in title tags, meta descriptions, headers, and images. More important, ensure that your content has a clear hierarchy and is effortlessly scannable for our friends at Google as well as for your humans.
3. Quality Content: Write something for heaven’s sake. Make it worthwhile, make it useful, make it easy to digest, and, for the love of all that is good, make it engaging.

Link Building Strategies

Links pointing to your content from respectable websites show Google that your content is high quality and trustworthy. Here are some ways to get those links pointing back to your website to help you outrank competitors:

1. Write for Other Blogs: Find reputable blogs in your industry. Write articles for them. Include a link back to your site in the article.
2. Work with Other Businesses: Find businesses in your industry or a related one to partner with. Work with them to cross-promote your businesses.
3. Research: Conduct studies that are important to your industry. Write articles about those studies. Do so in a way that makes them sound interesting and in a way that also makes them shareable.

User Experience and Perception

Your search rankings can be substantially affected—positively or negatively—by how users perceive your site. There are several ways to make a perceivable impact on how users interact with your website, and thus how they perceive it. First, see to it that your website is equally responsive on both desktop and mobile devices, as more and more people are using smartphones to access the internet. Second, check to ensure that your site is loading quickly. A variety of tools exist to help you identify issues and fix them, if any are found. Finally, have a look at your site from the perspective of a first-time user and ask yourself whether or not navigating through your content is a straightforward experience.

Local Search & Google My Business

It is vital for local businesses to optimize their websites for local search so that they can be found by prospective customers in their area. Here are several steps you can take:

1. Google My Business: Your listing can be a local search engine. Ensuring its optimization can push your appearance in local search results.
2. Local Keyword Usage: Google is smart but not necessarily as smart as your content. You need to signal to it that your content is about something locally relevant.
3. Customer Reviews: Good reviews don’t just help your business look good; they also can help place your business in local search results.

Social Media Tips

Although social media signals might not have a direct effect on SEO, these can drive significant traffic to a website and boost brand visibility. Making the most of social media is a worthwhile endeavor, and it’s possible by doing these three things:

1. Be Engaging: Share not just your content but also engage with your audience, and even have conversations with them. For some brands, it might make sense to only be present on one or two platforms. For others, six might be too many and one might be just right.
2. Be Promotional: Use ads to target specific, fairly narrowed-down demographic segments.
3. Be Collaborative: With whom and with what can you be a part of? Use your platforms to engage with the potential audience on the other end of your collaborators.

At CueCamp, our focus is on expanding the online visibility of businesses such as yours. We accomplish this, in part, through custom website design, but primarily, we engage in a much more detailed and exhaustive practice known as SEO. SEO—that is, Search Engine Optimization—can be thought of as a (more or less) scientific process. It involves (again, more or less) some fairly straightforward math and, more often than not, some “hidden” multipliers that many of your competitors either don’t know about or, if they do, aren’t using to their fullest advantage.

Prevent your competitors from getting all the attention. Reach out to Michel Sharritt at michel@cuecamp.com to set up your no-cost consultation. We’ll get you started on the path to much better placement in Google search results and much greater visibility online.

The post How Can You Outrank Competitors in Google Search Results? appeared first on CueCamp.

1. Find Your Best-Selling Products

First, conduct a bit of research on your business to find out what sells the best. You may already know this intuitively, but research into actual sales figures and profit margins will be of use. In certain cases, great-selling products or services may not generate income for your business due to slim profit margins. Alternatively, you may wish to prioritize other products / services with less traffic, but higher margins.

Additionally, consult your website and social media analytics to see what actually interests your audience. Particular landing pages or social media posts may receive more traffic than you realize, which is worth noting. You might start by examining a subset of products or services, focusing efforts to generate powerful landing pages that convert. Certain businesses (such as an e-commerce clothing store) may have hundreds of products with a different type of sales cycle. Understanding how and why your customers buy from you will help in the design of good landing pages. For example, an online clothing store with $20 items will have a shorter sales cycle than stores selling $1000+ items.

Finally, to help refine your list, a business SWOT analysis can highlight both successful and problematic areas to change. A SWOT analysis looks at Strengths, Weaknesses, Opportunities, and Threats: serving as a lens to examine your business. A brief analysis of these four categories reveals products or services that need attention and a marketing redesign. In addition, opportunities for growth are typically revealed that can help improve your digital marketing efforts.

2. Design Attention-Grabbing Landing Pages

Following the analysis done in step 1, you can focus on designing landing pages that grab the attention of your customers. The SWOT analysis (from step 1) will clarify the unique value proposition of your business. Leveraging what sets you apart from your competitors will dramatically improve your marketing. Drawing the attention of your clients to these unique properties will show why they should buy your product or service. Focusing on what it can do for clients (from their perspective) supplies a compelling reason to make a purchase. Be sure to present a powerful, unique value proposition.

For example, when Apple, Inc. releases a new product, they market it clearly with their users in mind. Rather than listing out technical specs first, Apple makes use of vibrant imagery from actual product usage, showing us what the product can do. For instance, iPhone marketing will headline how it is capable of low-light photography, and show crisp images taken in low-light. These may include someone blowing out birthday candles in the dark or sitting around a campfire at night. These contextual examples help people imagine what owning the new product might be like. Concrete examples show users what they can do themselves with the product.

Other phone manufacturers may try to tout superior hardware in their product (such as the camera’s F-stop or shutter speed; or more powerful hardware specifications). However, Apple creates a compelling reason to buy through examples of use, using storytelling and vibrant imagery. Finally, a clear call-to-action is presented: a button to ‘buy’ the product. This enables users to enjoy the described benefits of ownership, as conveyed by their marketing and storytelling.

3. Create a Powerful Call-to-Action for Lead Generation

A good strategy for designing landing pages is to place yourself in the shoes of a typical customer. Make sure that marketing content speaks to your customer’s goals and desires. Do not communicate from your own perspective. Tell a story or show an example of a client using the product or service to communicate from their perspective. Rather than starting with what you offer, addresses how you meet their wants and needs first. This helps prospective clients imagine themselves using your product or service while raising social capital.

Once you’ve created compelling landing pages for your top products or services, what can you do to raise conversion rates? Analyzing your marketing for clear calls to action will shed light on whether you are compelling your audience to take further action. Frequently, we want customers to make a purchase. However, most business models and sales cycles are not this straightforward. Often, businesses want their prospects to ‘take the next step’ and reach out. This may be requesting users to send a message or call the business. If this is the case, the call-to-action should be as straightforward and simple as possible.

What is the End Goal for Lead Generation?

For each landing page, decide on the best ‘next step’ for your sales cycle and for lead generation. Then, focus on making that process as simple as possible. In other words, analyze the landing page at a macro and micro level to be sure the process is easy. Want users to reach out? If so, a short form at the bottom of the page may be best for lead generation. Asking users to fill out a long form will probably cause many of them to fall off the bandwagon. Too many form fields can cause users to question why so much of their personal information is needed. Or it may simply annoy them by having to spend too much time filling out the form.

To conclude, this step should focus on compelling your prospects to act and making that action as easy as possible. Analyzing the user experience (UX) of the landing page is an excellent way to see what needs improvement. Streamlining your landing page UX and fixing issues will result in better lead generation. Business processes might be considered as well, including how transactions are managed. If users fill out a form, who gets it? Integrating forms with a CRM tool (software for customer-relationship management) could be a smart decision. A good place to start might be with a free UX audit from CueCamp.

4. Analyze & Create Resources of Interest

Take a multi-pronged approach to your digital marketing and create interest by offering resources to potential customers. Using the list generated in step 1, think about any resources that might help your customers engage with your business. For instance, a marketing company might realize that their audience often wants to learn about email marketing basics. In this example, creating a short guide as a downloadable PDF will capture prospects. Asking users to fill out a short form (name, company, email address) will capture leads for future prospecting.

Downloadable guides, e-books, blog posts, interactive workshops, and how-to videos are a handful of resources that you can use to generate interest. These efforts support a digital marketing strategy that makes an effective use of your website as a lead generation machine.

5. Newsletters and Social Media Posts

A monthly newsletter with valuable information or discounts may be a way to stay connected with customers, without overwhelming them with too many messages. A proper balance of touchpoints, with high quality information, is key. Email newsletters can offer resources of interest, upcoming sales, or industry news. In cases, segmenting your email marketing list will allow more personalized, customized email marketing to your audience. For instance, if you own an online clothing store, emails might be personalized based on gender, shopping habits, or other interests. As shown above, emails can be sent to customers that did not complete their purchase with an incentive to do so. An analysis of your marketing strategy and business objectives will clarify the type of resources you can offer for the highest impact.

Similarly, social media can be an effective way to draw people to engage with your brand. Like newsletters, a suitable amount of content for your business will help generate quality conversions. Posting low-quality content daily can overwhelm those following your brand, causing users to unfollow you on social media. Alternatively, posting too infrequently can cause a loss of interest. Analyzing your business objectives and designing a social media strategy to create a buzz for your business will draw prospective clients to your website. Additionally, hashtag research can separate your audience by interest, demographics, and location: enabling you to deliver personalized content to their social media feed.

6. Use Paid Ads & SEO for Lead Generation

Search Engine Optimization, or SEO, is concerned with optimizing landing pages (and websites) to rank highly on Google search. According to Google, the first five organic search results capture over 67% of all clicks. If your website ranks below the first page or search results, SEO can help improve your search rank to capture more traffic, which leads to more sales. Further, SEO drives 1000%+ more traffic than organic social media, according to BrightEdge. Optimizing your website for keywords of high relevancy has a drastic impact on the traffic driven to your business website from search engines like Google.

The steps outlined above support an overall content marketing strategy, which aims to drive quality traffic to your website and drive business growth. Besides organic search rank, you can place ads on Google to get to the top of search results. Likewise, social media ads on Facebook, Instagram, Twitter, and LinkedIn will generate prospects and drive traffic to your website. Enabling retargeting / remarketing on your paid ads will push ads to users that previously interacted with your brand. Retargeting users is based on their analytics data. These users are more likely to convert based on their earlier interest in your brand.

Summary

Digital marketing efforts are driven by both quantity and quality. Focusing on both the quality (your website / landing page user-experience) and quantity of leads (your inbound marketing efforts) will generate success. To make your website a lead generation machine, the six steps described in this article will help you reach that goal.

Incorporating a multi-pronged marketing approach across social media, search engines, and paid ads will drive new prospects to your website. What happens once they reach your landing page is up to you, and the user experience provided on your website. For a user experience analysis of your website, you can request a free audit from CueCamp.

Depending on your business, a range of marketing touch points are needed before a prospect becomes a qualified sales lead. When possible, personalized content of high relevancy is more likely to convert a prospect. High-quality content, delivered on a regular cadence, results in a website that will engage your prospects. Crafting a content marketing strategy to achieve this goal will turn your website into a lead generation machine.

Written by: Matt Sharritt, Ph.D., Founder, CueCamp

The post 6 Easy Steps That Will Make Your Website a Lead Generation Machine appeared first on CueCamp.

Instagram Hashtag Research

Businesses strive to engage potential customers on social media, with Instagram being a key component of social media marketing campaigns. Besides engaging your audience, Instagram is useful for conducting hashtag research that informs your marketing strategy on a broader level. For instance, researching trending topics can inform your overall marketing strategy, and influence of your marketing campaigns. These trending topics can help you generate content for websites, blog posts, and emails. In addition, you can find engaging content for social media platforms besides Instagram, such as Facebook, LinkedIn, or Twitter. Conducting hashtag research can help you reach, engage, and target potential customers at a higher level.

In this article, we’ll show some of the best ways to conduct hashtag research to encourage interaction. Additionally, we will present guidelines for generating engaging Instagram posts that yield results. The following section will look at ways to identify potential influencers that matter for your business and industry. Finally, we will discuss ways to research hashtag competitiveness to generate content of higher relevancy for your audience.

Influencers and Trending Hashtags

Influencer marketing is experiencing a boom, and is a driving force in social media. In fact, estimates suggest influencer marketing is a $13.8 billion industry this year. Over 63% of marketers intending to increase their marketing budget this year. Most importantly, the return-on-investment (ROI) of influencer marketing is approximately $5.20 for every $1 spent, according to Influencer Marketing Hub.

How can you use influencer marketing as part of your hashtag research strategy? Influencers and industry leaders, especially those most relevant to your business, can help you discover up and coming topics that are trending in your industry. Discovering these topics can help your business participate in discussions and generate content on social media channels: providing authority, credibility and relevance to your brand. Whether it being a funny meme, or a temporary interest, it is important to stay up to date on what is changing in your industry, and create engaging content before it is passé. In other words, don’t be late to the party, and get in on the topic while interest is growing.

Competitor Analysis in Hashtag Research

A great way to discover hashtags that are important in your industry is by doing a competitor analysis. While the direct competitors of your business may have a great social media strategy, it is important to realize that many of your local competitors may not have a good strategy at all, which should be evident by their posts and related engagement. Regularly checking in on social media to see what your competitors are doing can help you see trends over time, and which competitors are more successfully growing and engaging their audience. Besides local competitors to your business, a larger search may reveal other brands with successful social media marketing strategies.

As you discover successful brands and marketing campaigns, you can modify your own strategies. Spending some time browsing competitor’s posts can show you what works well, and what does not. While doing competitor research and searching for hashtags, you can follow hashtags that are relevant for your business and industry. This allows you to keep tabs on competitors and see new content that uses that hashtag.

How to Research Related Hashtags

Looking up related hashtags on Instagram is easy. When using the Instagram search bar, a search will show ‘Tags’ as a tab underneath. Clicking this tab (‘Tags’) will show related hashtags to the search, as shown below.

In the above example, a search for ‘#coffee’ reveals related hashtags, such as ‘#coffeebar’ or ‘#coffeeshop’, as well as others like ‘#coffeeart’ or ‘#coffeelovers’. This is a great way to find related hashtags, along with their frequency of use. Depending on the nature of the business and industry, some of the suggestions may be more relevant than others. For instance, a business in the furniture industry might be more interested in the ‘#coffeetable’ hashtag above.

Besides looking up related hashtags to a search, you can find related hashtags by browsing posts on Instagram. When looking through posts of interest, you can follow or save some of the hashtags found in the post description (and post comments) as related keywords of interest for future use.

Using Branded Hashtags, Product Hashtags, and Brand Mentions

Custom-branded hashtags (or product hashtags) can create good branding for a business or product. While an audience for these hashtags does not exist until their creation, they can serve as a way for a business to claim and brand a particular hashtag for others to follow. Businesses and their followers can then use these custom hashtags in every relevant post, and encourage their use as shown in the post below.

In the above example, an Instagram influencer mentioned a fellow brand (@gopuff) and also used their custom-branded hashtag (#GopuffChicago). This provides a means for others to both follow the brand (@gopuff), as well as follow posts tagged with #GopuffChicago. This branded hashtag helps those in the Chicago area follow posts that are more relevant to their local area.

Competitiveness, Popularity, and Relevancy

Similar to keyword research, hashtag research involves searching and sorting phrases that achieve a balance of popularity and relevancy for the post, and brand. Using a small handful of relevant hashtags is effective, as is posting additional hashtags in the post’s first comment. The following example shows how to limit hashtags in the post (to not look like spam). Additionally, the comments section is used to target more hashtags not used in the original post.

Using Popular Hashtags

Using hashtags with millions of posts is more likely to reach a large audience. However, a post can become buried in the large amount of other posts using that same hashtag. Those following the hashtag (with millions of posts) are therefore less likely to see your post. Alternatively, the use of hashtags with smaller numbers of posts (or followers) is more likely to reach that smaller audience. So, how does one go about choosing hashtags for their posts? In one word, relevancy.

Content (Relevancy) Is King

When posting content meant to engage an audience, marketers should always focus on the relevancy of their content. As stated, this involves choosing hashtags that balance popularity and relevancy, so that posts reach an audience that matters. Often, using highly-used hashtags will result in lots of spam in the comments, as the audience is too broad. Using smaller-audience, more relevant keywords that corelate to the content are more likely to engage and attract customers to a business.

Summary

When conducting hashtag research, marketers must use discretion. When choosing the most relevant keywords (and hashtags) for their brand, marketers determine the content (and reach) of their posts. Popular hashtags lend more exposure, but are often seen by a less-relevant audience than smaller-volume hashtags of a niche audience. While the latter is more relevant to the content and industry, a balance must be struck between reach and relevancy.

By following your competitors, discovering interesting hashtags that are relevant to your business, and testing ideas in the Instagram search bar, you can find trends in your industry that generate interest and engagement for your business. If you can share any of your successes or failures on Instagram, or any experiences from your own hashtag research, we would love to hear from you in the comments below. If you have questions on hashtag research or social media marketing, please reach out to the experts at CueCamp today.

Written by: Matthew Sharritt, Ph.D. (Founder, CueCamp)

The post How to Create Engaging Social Media Marketing Content Using Instagram Hashtag Research appeared first on CueCamp.

Connecting with your customer base can be challenging given how inundated we are with social media marketing posts: whether it is through Facebook, Instagram, LinkedIn or emerging platforms such as TikTok. With the rise of social media, everyone has been given a voice online, making it harder to stand out and be relevant. For brands to generate awareness and be relevant to consumers means staying on top of the ever-changing social media landscape. What worked a few months ago is not necessarily going to work today, meaning companies need to stay ahead of the trends in order to stand out to their audience.

Following, we will discuss three trends to follow when generating social media marketing material that coincides with three up and coming trends: minimalism, wellness and personal connection.

Minimalism

People want simplicity: not only with the content with which they interact, but also in how they approach their lives. When serving up new content, always strive for simple imagery and direct video content. Technology continues to have an increased presence in our lives, making us feel increasingly distant from the physical world.

By decluttering the social content you post on your accounts, you can create a consistent powerful message across all of your digital touchpoints: including social media marketing platforms, digital ads, and your website. The following post from Tasty blurs the background to create negative white space around the focal point (instructional text), while the post from Home Depot presents a less streamlined, more complex, and cluttered image:

Straightforward, simple to understand content will increase engagement with your audience. In many instances, “less is more” – as said by Ludwig Mies Van der Rohe, a German-American architect that helped pioneer the minimalist movement.

Wellness & Nature

People are looking to seek balance through nature: as a way to counteract the stressful, technical and disconnected worlds in which they live. According to Janine Garner, “What you actually need for exponential growth is a network of transformational rather than transactional connections. It’s about connecting in the right way, engaging in two-way conversations and sharing value with each other.” The following Instagram post offers organic coffee and connects to nature in a clean and simple way:

The products and services that draw attention on social media increasingly represent the desire to de-stress, and feel reconnected with nature and natural products. Wellness does not only represent the physical; but includes mental, emotional and spiritual states. Content that connects an audience with this balance speaks volumes, making for powerful marketing efforts. The following example on Groupon promotes a winter getaway, using nature and an outdoor activity to promote a vacation package:

In short, use imagery that is calming, clean and up-lifting when it appropriately reflects your brand message. Clean, simple and calming messaging draws your audience to interact and engage with your brand.

Engagement via Personal Connection

The amount of technology that we interact with on a daily basis can be overwhelming. People crave personal interaction, which can be accomplished using social media marketing as a tool to interact with others. Marketers can inspire interaction through content such as instructional videos, ratings and reviews, or requests for tips or suggestions on both products and services that you have to offer. While the following example from Starbucks draws criticism from followers wanting other beverages from years past, it appropriately sets the stage for indulging in specialty holiday coffee:

Likewise, personalization can promote feelings of personal connection. The following landing page below from Stitch Fix highlights an inclusive, inviting approach, with main categories for men, women and kids helping to offer a personalized shopping experience for those respective shoppers:

Summary

How your brand messaging is designed will determine how compelled your viewers are to engage with your content. Images should be clean, crisp, and concise in order to capture the attention of your audience and future audiences. A simple message presented through calming, yet highly effective means can be a powerful tool for engagement with your audience. In addition, being aware of environmental and cultural trends that are grabbing the attention of consumers can have a strong impact on your marketing.

Being mindful of the things that mean the most to your audience when developing the imagery and video content should be top priority to your marketing efforts. Set yourself apart from the pack by engaging your audience with clean, calming, and consistent social media marketing content, and watch your brand continue to grow.

Authors: Shannon Olear and Matt Sharritt, Ph.D. (CueCamp)

The post Social Media Marketing Techniques to Differentiate Your Brand appeared first on CueCamp.

With 1.3 billion websites on the internet, there is competition aplenty in nearly every industry. If your site doesn’t provide the best experience, users will simply find another. A user-centered design is going to be highly usable. Everything will function perfectly and without error. Here are nine simple things you can focus on to create a usable site:

1. Get Right to the Point

If you have targeted the right audience, they are already interested in your service or product when they land on your page. Instead of adding in unrelated things, simply get to the point. People are quite busy and don’t have time to wade through a lot of information to get to what they want. Add prominent call to action (CTA) buttons that are easy for the consumer to find.

Note how Grace gets right to the point about why you’ve come to their site. They give a quick explanation of how their box subscription kits work and offer a CTA in green that says, “Get Started.” They also offer half-off your first box to entice you a bit further.

2. Visible Navigation Structure

Your navigation structure is the backbone of your website. It guides the user through your pages almost from the first minute they arrive. Among visitors referred to your website, on average, 50 percent of them will use the site’s navigation to get themselves oriented. But navigation isn’t simply your nav bar across the top of your page — it’s also the sales funnel you guide the user through from the landing page, plus minor details such as linking your logo to the home page to serve as a breadcrumb for visitors to find their way back to start.

3. Actionable CTAs

Your call to action invites your site visitor to take a specific action and to convert from simple site visitor to subscriber or customer. A lot of factors come into play when creating the perfect CTA. The language you use, the color of the button and even page placement can make a difference. You also aren’t limited to a single CTA on a page, but you do need to make sure each one has a clear direction.

HydroWorx offers very clear CTAs on their landing page so site visitors know exactly what action to take and when. The CTAs are a bright orange, which stands out against the white background and complementary dark blue design. The placement is smart because it lines up with each section and helps answer questions the user might have. The wording is clear and includes, “Request a consultation,” “Estimate profit” and “Get a profitability analysis.”

4. Instant Feedback

Have you ever filled out a contact form, hit submit and then weren’t sure if it was sent to the company or not? This is very frustrating for users. Site visitors should receive feedback for any action they take. If the visitor clicks on a submit button, a message should pop up that the form has been received and what the visitor can expect next. Look at the different actions a visitor can take on your site and make sure each one has a response appropriate to that action, such as loading a new page that says, “Welcome!” or “Thank you for us.”

5. Customer Service

The way your company interacts with site visitors has an impact on their overall experience. Do you have a customer service philosophy in place? Is it effective? Around 86 percent of consumers say they will pay more for a product if the overall customer experience is better.

Even though the entire customer experience is about more than just service, the way you handle complaints and questions plays a big role in the overall impression the customer has of your brand. Take the time to get a customer service philosophy in place.

Trader Joe’s has a reputation for excellent customer service. Walk into any brick-and-mortar store and you’ll be treated like royalty. One example of them going above and beyond for a customer was reported on Reddit. In this example, the company went out of their way to deliver food to an elderly man who was snowed-in. Not only did they deliver the food, but they also gave him the food for free. That’s a brand that cares about their customers.

6. Use Heatmaps

Figure out which areas of your site are most attractive to your site visitors and limit choices to those main links. You can, of course, add other elements within the overall structure of your site, but when it comes to where to focus, you want the main elements people are looking for to be front and center. You may also want to move these sections higher up on your landing page so visitors can find them quickly.

7. Offer Valuable Information

One way you can engage users is by educating them on what you sell. The person may or may not have tried your product before, so offering in-depth information allows the user to make an informed decision about whether or not they want to try your product. You can offer this information in the form of guides, articles or a comparison chart. Try offering it in a variety of ways, remembering that visuals are well received by site visitors. You can even conduct some split testing to see which elements work the best for conversions.

The Whiskey Exchange does a good job of educating their site visitors. They offer different topics the user might be interested in along with a CTA to “Learn More.” The topics rotate from time to time, so those who visit the site regularly can still learn new things. For example, some topics featured include popular products from New Zealand and winter drinks.

8. Social Media Integration

Some of us have multiple social media accounts, but 81 percent of Americans have one at least. The public loves social media because it’s an easy platform to grab information and then share it. There are several ways your site can integrate with social media. Allowing users to share photos and blog posts is one simple way. However, you can also add apps that allow a user to log into your site with Facebook, Twitter or Instagram. Start with the basics of allowing users to share your information and then see what else might be viable.

9. Integrating Video

The statistics on using video in your online marketing is something you can’t ignore — 87 percent of those who market for a living use online video content to drive conversions. Video is a way to get your message across in a way that sticks with the consumer. Videos add information to your website for the user who prefers to watch a video rather than read text or even an infographic.

Bellroy uses a video that highlights some of their products and what they do. If the shopper doesn’t want to read through descriptions, they can view the video and learn a little more quite easily. On the Bellroy site, the video is located under the header, but for the purpose of this case study, we’ve moved the video up so you can see it easily.

Last Thoughts

UX strategies shouldn’t be one of the last things you implement on your site — it should be the first. This will help you avoid frustration on the part of site visitors and retain more of the traffic you drive to your page. Take the time to conduct A/B testing to see which elements work best with your target audience. You should also go through your site step-by-step as though you are a first-time visitor and look for possible issues.

Written by: Lexie Lu, Design Roast (via Website Magazine)
Posted by: CueCamp

The post Make UX Strategies Less Complex & More Functional appeared first on CueCamp.

With the right tools, and an intelligent strategy, any business can develop market research from the information found across social media sites. Continue reading to learn about using social media as a tool for getting to know customers to a whole new extent.

Define the Marketing Goals

The first step for any type of market research is to determine exactly what is trying to be learned. That could mean looking for insights into things like consumer behavior, marketplace sentiment, product research, brand awareness, and more.

A brand also has to determine whether to go looking for information that is qualitative or quantitative. Quantitative research is essentially the hard numbers: The number of followers on a specific platform or social media mentions. Qualitative research is more associated with feelings: whether people have positive or negative feelings about something.

As an example, a business might find that it has 500 mentions on a specific platform. That would be quantitative information. With a deeper look at the numbers, it may be found that 91 percent of those mentions rate as positive. That would be qualitative information. They can decide which will be the focus of a research strategy in order to gain the specific customer insights.

Choose a Platform

Once a goal has been defined and the type of information determined as to what’s being sought after, a marketer can select a social media platform to mine for information. Depending on the goals or the group of consumers that they are trying to learn more about, some social networks might hold more research value.

Due to the ubiquitous nature of Facebook, it is the social network that offers value for the broadest range of goals, but other social media sites might be able to offer unique insights for specific groups. As an example, Snapchat advertising offers the greatest access to the millenial demographic, and is noteworthy for its high engagement levels.

Use the Right Tools

When it comes to extracting data from social media, digital marketers have an array of different tools at their disposal. These analytics platforms mine information like mentions, likes, and shares to provide businesses with insights into the behaviors and feelings of social media users.

When a brand is looking for an analytics platform, they want to find one that has the ability to extract the information that is relevant to their consumer insight research. They must consider the type of information that the service provides, and look at the different ways that it allows them to collect, manage, and clean data.

Using the Data

The point of market research is to obtain information that a business can turn into action. They might be able to use it for marketing, product development, customer service or any number of other business goals. Marketers shouldn’t just gather this information and sit on it – they should take action and make decisions that can refine the brand and maximize their ROI.

A company that offers a software-as-a-service product might find that customers are unsatisfied with a specific feature, or they might find that a competitor offers a feature that is particularly popular with consumers. This information can then be used to refine the product going forward.

Things like surveys and focus groups still have their place in market research, but social media can provide customer insights that are not available through traditional methods. Marketers can get information from a much larger group, and research can be performed much more quickly and for a lower cost. That means it offers a better return on investment, and the immediacy of the information makes it more useful and more actionable.

Written by: Rae Steinbach, Taktical Digital (via Website Magazine)
Posted by: CueCamp

The post How to Use Social Media to Know What Customers Want appeared first on CueCamp.

With so much happening on social media platforms, businesses would be out of touch if they didn’t pay attention to what people were saying about them online. Accordingly, learning to turn those social media fans into paying clients (and keep them engaged) is extremely important.

Social Media Fan Pages

The first step though is to make sure that your business has a good online presence through social media and your company website. All social media fan pages and platforms that your business uses need to have compelling and useful information to gain social media fans and followers.

At CueCamp, we teach our clients to learn how the sales funnel works. We take our clients through each step of the sales funnel starting with inbound marketing and work our way down to a sale.

Inbound marketing begins with establishing social media profiles on platforms that will work for your type of business in order to start engagement with potential customers. Most businesses make the mistake of thinking that they have to be on every popular platform. They believe the more platforms they are on the more people they will reach. This could not be further from the truth.

We guide our clients and show them how to conduct market research for their industry to figure out what platforms would be beneficial for their business. Some businesses would do well on Instagram, where it would not make sense for another type of business.

Social Media Fan Pages / Platforms

After we help our clients to figure out what social platforms to utilize, we then collaborate to create strong profiles and content to post on those platforms. We look at what the competition is posting, what people are talking about online, and what is trending in your industry. Our marketing team then creates content (videos, blog posts, posts, etc.) to then be posted on these chosen platforms.

The next step in the sales funnel is your company website. All of the traffic that you drum up from your social media platforms will then be taken to your company website. This is where they will learn more about your company, offerings, and services. The best way to get people to your website is through landing pages and blog posts.

Once you have established traffic to your site you can then start making direct contact with your potential customers and finally create a sale.

Where to Start

The best way to start the sales funnel is to figure out which social media fan pages or platforms will work for your type of business. As a general guideline for our clients, we start with a Facebook company social media fan page. Facebook is the ultimate tool to increase visibility in your target market and engage in a relationship with your customers. With over 1.23 billion active users, Facebook is a great place to start.

There are many ways to start engaging potential customers on Facebook. Our team helps businesses figure out what to post and when to post to attract new customers and social media fans. Every business is different, which is why we tailor every marketing plan to fit our clients specific needs. But the only way to get started is to have a solid Facebook company fan page.

Free Fan Page

CueCamp offers free custom Facebook fan pages for new clients. Our marketing team will help generate more potential customers talking about your business with a custom designed and professionally marketed Facebook page. Our social media experts do it all for you! They create a page that is all about you and your business, and then help to build your social media fan base to get the conversation going.

If you don’t have a Facebook fan page or are not happy with what you have now, our team will build a page that gets you a following. Next, we will professionally market your new Facebook page to get you likes, targeting people who will be interested in your business. Finally, we keep these new social media fans interested and talking about your business by frequently updating your content and creating new marketing campaigns.

If you are interested in a Free custom Facebook fan page then contact us today on www.cuecamp.com. Next, we will continue the conversation and talk about the following step in the sales funnel, your website. How can you build traffic and turn those visitors into paying customers? Leave your thoughts in the comments below.

Written by: Michel Ann Sharritt, CueCamp

The post Turning Social Media Fans into Paying Clients appeared first on CueCamp.

Inbound Marketing begins with establishing social media profiles on various platforms that will work for your type of business – in order to start engagement with potential customers.

What happens after you make contact with a new potential customer? Typically your social media initiatives will help drive new traffic to your website. All of the traffic that you drum up from your social media platforms will hopefully drive people to learn more about your company, offerings, and services.

Once you have established traffic to your site you can then start making direct contact with your potential customers and then create a sale.

A useful way to use the sales funnel concept is to figure out which social media platform sites will work best for your type of business. As a general guideline for our clients, we start out with a Facebook company fan page. Facebook is a powerful tool to increase visibility in your target market and engage in a relationship with your customers. With over 1.23 billion active users, Facebook is a great place to begin.

There are many different ways to start engaging potential customers by using Facebook. Our team at CueCamp helps businesses to figure out what to post, and when to post, in order to help attract new customers. Every business is different, which is why we tailor every marketing plan to fit clients’ specific needs. A solid Facebook company fan page is an excellent way to begin.

CueCamp is now offering free custom Facebook fan pages. Our marketing team will help generate more potential customers talking about your business with a custom designed and professionally marketed Facebook page. Our social media experts do it all for you by creating a page that best represents your business and its offerings, and then builds your fan base to get the conversation going.

If you don’t have a Facebook fan page or are not happy with what you have now, our team will build a page that gets you a following. Next, we will professionally market your new Facebook page to get you likes, targeting people who will be interested in your business. Finally, we will keep these new fans interested and talking about your business by frequently updating your content and creating new marketing campaigns.

If you are interested in a free custom Facebook fan page, contact us.

How can you retain traffic and turn those visitors into paying customers? Check back next week to learn about the next step in the sales funnel: your website.

Written / posted by: CueCamp

The post Inbound Marketing with Social Media appeared first on CueCamp.

HTTPS isn’t like other ranking factors. Implementing it requires complexity, risks, and costs. Webmasters balance this out with benefits that include increased security, better referral data, and a possible boost in rankings.

Google’s push for HTTPS adoption appears to be working. A recent Moz Poll found 24% of webmasters planning to make the switch.

SEO advantages of switching to HTTPS

In addition to the security offered (which we’ll discuss below), there are additional SEO benefits for marketers to take advantage of.

1. More referrer data

Whenever traffic passes from a secure site to a non-secure site, the referral data gets stripped away. This traffic shows up in your analytics report as ‘Direct.’ This is a problem because you don’t know where the traffic actually comes from.

If you use HTTP, traffic from sites like Hacker News shows up as ‘direct’, because Hacker News uses HTTPS.

Fortunately, there’s a simple solution: when traffic passes to an HTTPS site, the secure referral information is preserved. This holds true whether the original site uses HTTP or HTTPS.

As more and more sites make the switch, this becomes increasingly important.

2. HTTPS as a rankings boost

On one hand, Google has confirmed the ranking boost of HTTPS. On the other hand, with over 200 ranking, it’s likely you’ll find the effect of any ranking influence to remain quiet small.

In fact, a recent study by Search Metrics showed no detectable advantage to sites using HTTPS.

Like most ranking signals, it is very hard to isolate on its own.

In fact, don’t expect HTTPS to act as a silver bullet. If rankings are your only concern, there are likely dozens of things you can do that will have a bigger impact. Here are several:

14 SEO activities more impactful than HTTPS:

3. Security and privacy

Many people argue that HTTPS only provides an advantage if your site uses sensitive passwords. That’s not exactly true. Even regular boring content websites can benefit from SSL encryption.

HTTPS adds security in several ways:

• HTTPS verifies that the website is the one the server it is supposed to be talking to,
• Because HTTPS prevents tampering by 3rd parties, it stops Man-in-the-middle attacks, making your site more secure for visitors.
• HTTPS encrypts all communication, including URLs, which protects things like browsing history and credit card numbers.

My advice is this: Make the switch if doing so is reasonable for your business. Security and trust add to the small ranking gains, making it worth the effort if you can.

Challenges to overcome with HTTPS

1. Mistakes happen

Moving your entire site to HTTPS requires many moving parts. It’s easy to overlook important details.

• Did you block important URLs in robots.txt?
• Did you point your canonical tags at the wrong (HTTP) URL?
• Is your website causing browser bars to display warnings that frighten people away from your site? (Side note: That’s the very first article I wrote for SEOmoz!)

While rare, these problems do happen. Moz has spoken privately with webmasters who have seen both rankings and conversions plummet after implementing HTTPS.

In most cases it’s a simple fix, but beware the risk.

2. Speed issues

Because HTTPS requires extra communication “handshakes” between servers, it has the potential to slow down your website – especially on slower sites.

Add to this the fact that speed is itself a ranking factor, especially on mobile.

The good news is, if you follow best practices your site should be more than fast enough to handle HTTPS. New friendly technologies like SPDY offer you the opportunity to speed up your website more than ever before.

3. Costs

Many webmasters pay between $100-200 a year for SSL certificates. That’s a significant amount for small websites. It’s also a barrier that most spammers won’t bother with.

On the other hand, it’s completely possible to switch to HTTPS for free.

4. Not everything is ready for HTTPS

Sometimes, things don’t play well with HTTPS. Older web applications can have trouble with HTTPS URLs. (Fortunately, Moz updated Open Site Explorer just this year.)

If you run AdSense, you may see your earnings fall significantly, as Google will restrict your ads to those that are SSL-compliant.

Even Google’s own Webmaster Tools doesn’t yet support HTTPS migration. The world may be moving toward 100% SSL encryption, but in the meantime be prepared for growing pains.

Growing number of sites using HTTPS

Lots and lots of sites use HTTPS today, but most restrict usage to checkout and registration pages.

Very, very few sites use HTTPS sitewide.

According to the latest statistics from BuiltWith, only 4.2% of the top 10,000 websites redirect users to SSL/HTTPS by default. While that number appears small, the percentage drops to 1.9% for the top million sites.

This number is likely to increase in the very near future as more websites pursue adoption.

SEO and HTTPS best practices

This post talks about the SEO implications of switching to HTTPS. If you are looking for a technical guide, there are several we’d recommend:

• Moving Your Website to HTTPS / SSL
• Switch to HTTPS Now, For Free
• HTTPS for WordPress
• How to Deploy HTTPS Correctly

What type of SSL certificate works best?

Companies offer a myriad and confusing array of SSL certificates. The two primary ones to pay attention to are:

1. Standard Validation SSL – Standard level of validation. Typically cost between $0-$100.
2. Extended Validation SSL – Offers the highest level of validation and often costs between $100-500.

From a rankings point of view, it makes absolutely no difference what type of certificate you use. For now.

John Mueller of Google has stated that Google doesn’t care what kind of SSL certificate your website uses, but that may change in the future.

From both a security and user experience point of view, the type of certificate you choose can have an impact. Consider how different certificates alter how your website appears in the web browser address bar.

The green bar associated with extended certificates communicates trust, while the warning symbols associated with errors can cause worry with visitors.

SEO checklist to preserve your rankings

• Make sure every element of your website uses HTTPS, including widgets, java script, CSS files, images and your content delivery network.
• Use 301 redirects to point all HTTP URLs to HTTPS. This is a no-brainer to most SEOs, but you’d be surprised how often a 302 (temporary) redirect finds its way to the homepage by accident
• Make sure all canonical tags point to the HTTPS version of the URL.
• Use relative URLs whenever possible.
• Rewrite hard-coded internal links (as many as is possible) to point to HTTPS. This is superior to pointing to the HTTP version and relying on 301 redirects.
• Register the HTTPS version in both Google and Bing Webmaster Tools.
• Use the Fetch and Render function in Webmaster Tools to ensure Google can properly crawl and render your site.
• Update your sitemaps to reflect the new URLs. Submit the new sitemaps to Webmaster Tools. Leave your old (HTTP) sitemaps in place for 30 days so search engines can crawl and “process” your 301 redirects.
• Update your robots.txt file. Add your new sitemaps to the file. Make sure your robots.txt doesn’t block any important pages.
• If necessary, update your analytics tracking code. Most modern Google Analytics tracking snippets already handle HTTPS, but older code may need a second look.
• Implement HTTP Strict Transport Security (HSTS). This response header tells user agents to only access HTTPS pages even when directed to an HTTP page. This eliminates redirects, speeds up response time, and provides extra security.
• If you have a disavow file, be sure to transfer over any disavowed URLs into a duplicate file in your new Webmaster Tools profile.

Tips for FeedBurner and RSS

Many sites still use FeedBurner for RSS feeds. Unfortunately, Google stopped supporting it long ago and FeedBurner isn’t compatible with HTTPS.

If you use FeedBurner, you’ll need to migrate your RSS to an HTTPS-compatible service. If you’re technically competent you can do this yourself, or FeedPress has a very inexpensive RSS migration solution.

Migrating social share counts

When migrating to HTTPS, you often want to preserve you social share counts. These are the numbers that display in social share buttons.

These counts don’t impact your rankings (as far as we know) but they act as strong social proof, and it’s frustrating to migrate a page with thousands of tweets and likes only to see them reset to zeros.

In fact, some social networks will transfer the social counts through their APIs, but it may take weeks or months for them to show up correctly. Here’s a list of what does and doesn’t eventually transfer over:

• Facebook: Yes
• Twitter: No
• Google +1s: Yes
• Google shares: No
• LinkedIn: Yes
• Pinterest: No

If you want instant karma, Mike King wrote an excellent tutorial on how to preserve your social share counts by altering the code of your social buttons. We used this method on Moz when we migrated from SEOmoz in order to preserve the counts on our content.

Example button codes to preserve social shares (edit for your site):

<div class="fb-like" data-href="http://moz.com/blog/10-tools-for-creating-infographics-visualizations" data-send="false" data-layout="box_count" </div>

<a href="https://twitter.com/share" class="twitter-share-button" data-counturl="http://moz.com/blog/10-tools-for-creating-infographics-visualizations" data-url="https://moz.com/blog/10-tools-for-creating-infographics-visualizations" data-count="vertical" data-via="moz">Tweet</a>

<div class="g-plusone" data-size="tall" data-href="http://moz.com/blog/10-tools-for-creating-infographics-visualizations"></div>

Keep in mind: This only displays social shares from the URL you dictate. Because of this, it doesn’t update your counts with any new social shares. This works best with content like older blog posts that are likely not to get many new shares.

If you expect your content to continue to earn social activity, you may simply want to let the numbers update naturally over time.

Making the leap

Much of the web is now moving towards SSL encryption, and within a few years it may even become the default. SEOs, consultants and agencies that become experts know may be rewarded as the popularity of the protocol grows.

Will you make the switch to HTTPS?

Written by: Cyrus Shepard, Moz
Posted by: CueCamp

The post The Big List of SEO Tips and Tricks for Using HTTPS on Your Website appeared first on CueCamp.