Tag Archives - Communication

The latest news in marketing automation, web design, social media, and user experience.

Scarcity Principle: Making Users Click RIGHT NOW or Lose Out

Summary: Feeling that there is only one chance can convince people to take action sooner, sometimes without careful consideration of consequences or alternative options. The scarcity principle is a well-documented social-psychology phenomenon that causes people to assign high value to things they perceive as being less available.


Users Like Options, But Hate Making Decisions

Whenever I see one of those “Top ten designs of the year” or “Eight keys to good navigation design” I usually rip into them.  It’s really not that I am a negative person.  It is just that they always tend to be so overly simplistic.  They underappreciate the importance of context or completely misunderstand human behavior. 



Why “Simple” Websites Are Scientifically Better

In a study by Google in August of 2012, researchers found that not only will users judge websites as beautiful or not within 1/50th – 1/20th of a second, but also that “visually complex” websites are consistently rated as less beautiful than their simpler counterparts. 


Flawed User Experience on HealthCare.gov

The new Obamacare website, HealthCare.gov, has been getting much media attention over the past few weeks due to flaws in the user experience after its launch. Heavy traffic, network problems, and design flaws have hampered users from shopping for health insurance. Many agree that the new website presents a fragmented user-experience, which was not tested properly before...